Support
Need help with Touguely? We are happy to hear from you.
Contact us
Email [support email to be added] and tell us what happened, which phone you use, and what you expected. We aim to reply within a few days.
Common questions
The tutor can't hear me
Make sure Touguely has microphone permission in your phone's settings, and that your microphone isn't muted in the call screen.
The first call takes a long time to connect
If nobody has used the app for a while, our server may need up to a minute to wake up. After that, calls connect in a second or two.
I can't hear the tutor
Check your phone's volume and that it is not on silent. Try a headset or the loudspeaker.
Does it cost anything?
The app is free to download.
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